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With ConsumerAffairs for Brands, you can take control of the conversation happening about your products and services. Our reputation management platform, allows brands to not only collect consumer reviews in multiple ways but also communicate and resolve consumer concerns, increase star ratings and generate new customer leads.
Customer Reviews
Chelsea E.
Advanced user of ConsumerAffairs.comConsumer Affairs allows us to have an open forum with our customers, respond promptly to complaints and turn demoters into promoters. It also gives us a voice of the customer that we otherwise wouldn't have.
I do wish that we could have more information on our business page or allow customers to sign up directly on consumer affairs.
We've seen traffic increase and we've been able to combat google reviews where a lot of the reviews are not even valid and there is no channel to dispute a claim.
