Great Product with access to lots of reviews
What do you like best?
Unlike most reputation monitoring services that limit the number of sites they monitor, connectivity seemingly monitors everything! This is most important for those companies that operate in verticals like automotive, health/medical, dentists, banking, restaurants, and more. We partner with them utilizing a whitelabel and have had the best experience with these guys over the last company we used. Plus, their prices are fantastic compared to all you get!
What do you dislike?
I would like to be able to monitor more than 3 competitor locations.
Recommendations to others considering the product:
Negotiate price (there is some flexibility), ask about the enterprise product for multiple locations (instead of the SMB version), if you commit to more locations and/or a longer term, you can get better prices.
What problems are you solving with the product? What benefits have you realized?
Our whitelabel solution allows us to resell their reputation product and make us look like a larger company with great products. Additionally, their products allow us to upsell other services such as our SEO services and websites.