The Median CoBowse software allows companies to see how customers are interacting with a website or software in real-time. Companies using Median also have the ability to join user sessions in real-time, place their cursor on the user screen, and guide the user experience with features like highlighting and remote control. To see a demo check out hellomedian.com.
Customer Reviews
User in Information Technology and Services
Advanced user of CoBrowseI love how easy it is to use CoBrowse. The product is such a game-changer when looking to solve complex user issues in real-time without having to install software onto their computer. Just click a link and you can instantly start solving user issues.
Nothing really comes to mind. The product is absolutely amazing.
Anyone looking to dramatically improve customer support.
Support questions, product questions, creating customer happiness, and reducing support time to resolution.
