ClubExpress provides associations with an Internet platform to manage both front-office and back-office operations. ClubExpress combines the association website with the membership database, secure online member signup, renewals and expirations, credit-card processing, membership directory, discussion forums, event calendar and online registration, E-commerce storefront, committees, documents, interests and other modules based on what clubs and associations do. The platform includes a full suite of administration tools to run the organization. There is no programming or HTML experience required; everything is controlled by menus and dialog boxes, and all changes are immediately live. We use state-of-the-art security, there’s no advertising and associations own their data at all times.
ClubExpress
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Customer Reviews
ClubExpress Reviews
Jim H.
Advanced user of ClubExpressWhat do you like best?
ClubExpress has the best support I have ever experienced. Their support engineers are pleasant and understand the ClubExpress system. There is seldom a long telephone hold. This may be because of their 990 page very complete and searchable User/Admin Manual, which is frequently updated.
The sales team understands our needs and recommends solutions based on how others use their system. The development team helped us create an attractive user-friendly website.
They are the only Association Management system that I know of that interfaces with both QuickBooks Desktop and QuickBooks Online
The opportunity to open a free trial account. Call the ClubExpress sales team and they will explain how the trial account works.
What do you dislike?
I cannot think of anything and we have been using ClubExpress for over a year.
Recommendations to others considering the product:
Strongly suggest you go for it.
What problems are you solving with the product? What benefits have you realized?
We are a 20-year-old trade association with 1,500 members, that is recently being managed by unpaid volunteers. For the majority of our 20 years we were managed by a professional management company using a Microsoft Access database. Our data was moved to a propriety database, of which our association was the only user and one developer causing our management company to resign. Our Board recognized that this was a high-risk situation and researched the market for a year looking for a new association management system (ASM). We converted to ClubExpress in late 2018.
We now have much improved communication with our members and can both advocate and educate members better than ever.
ClubExpress has helped us develop a plan to grow our individual membership, which we believe, by more than 10x.
