Expensive but well developed
What do you like best?
It has great capability to track clients effectively.
What do you dislike?
You cannot proceed without entering specific data, such as a SS#. This is not the best tracking system for some organizations.
Recommendations to others considering the product:
It is expensive per account, but very efficient and can also allow several organizations in a community to track the same clients without duplication of records.
What problems are you solving with the product? What benefits have you realized?
It allowed us to track clients on a long term basis (years) and eliminated the use of many paper forms, due to the ability to add many factors in the system instead of filing the information in a cabinet.