One of the worst I've ever experienced...
What do you like best?
I'm going to give Microsoft the benefit of the doubt here and assume it's technically sound and powerful from a database standpoint.
What do you dislike?
I rarely leave reviews, and certainly not one to look for opportunity to complain, but I felt so strongly about this that I wanted to share with others. I own a marketing agency and over the years have used many tools - Salesforce, Infusionsoft, Hubspot, etc. By comparison, Click Dimensions has the absolutely worst user interface by a mile. In fact, I am really surprised this can even be marketed successfully. Simple marketing list creation, email creation and editing is 10 times harder and more clunky that it needs to be. I use this system on behalf or my client about 4-5 times per year on email campaigns... I'm always glad when I finish to get back to using "normal" tools with intuitive work flows, more use of icons, standard nav, etc. Seriously, this is terrible.
What problems are you solving with the product? What benefits have you realized?
It helps my client send out emails and automated DRIP campaigns.