Chrome Remote Desktop

What do you like best?

Chrome Remote Desktop is not only free to use, it's incredibly simple to set up. All you have to do is install the plugin on the target computer and set a PIN for it. Accessing it from anywhere else is as simple as logging into your email and clicking the link. It even supports multi-monitor setups!

What do you dislike?

Chrome Remote Desktop doesn't seem to provide a typical one-monitor-at-a-time setup for multi-monitor setups like other remote services provide. By that I mean, you can set it to show one monitor only or all of them at once, but never have it where moving from one monitor to the next with the mouse automatically switches which monitor you're looking at. It makes it so you have to choose between having all monitor displays squashed together and barely readable, or constantly clicking the sidebar menu to swap displays back and forth.

Recommendations to others considering the product:

Chrome Remote Desktop offers basically 95% of the features of other paid remote control services, at 0% of the price. There's basically no downsides to trying it out and seeing if it's worth rolling out to your team.

What problems are you solving with the product? What benefits have you realized?

Chrome Remote Desktop is allowing remote employees to stay connected with local network resources and tools such as shared drives, and also allows them to continue using company-paid software like Office without having to install anything on their home computer. For employees who travel, it even allows them to use their work computer from a phone in a pinch.