Cheqroom provides an efficient UI and the customer support I need.
What do you like best?
CHEQROOM is not only one of the most visually appealing, cloud-based asset tracking service, but one of the most customizable ones in my experience. I've worked with some of the most expensive asset tracking software for video production gear such as WebCheckOut, but Cheqroom was the perfect fit for my in-house production team. More importantly, the customer support is what got me to stay. At first, I was worried as a US client that the time change would be a big hurtle - but they proved me wrong. I greatly appreciate their flexibility and accessibility, specifically Mathilde Vanden Berghe. They have the resources to equip any company, whether big or small.
What do you dislike?
CHEQROOM is highly customizable and easy to use, however, there are certain features not available. For starters, it's important to note that every businesses' needs vary and CHEQROOM is trying to reconcile that. For me personally, I would like CHEQROOM to implement more automated features specifically when it comes to the value of equipment gear. For example, if I take the time to fill in the equipment item's purchase cost, or rental cost - and then make a reservation - I would like there to be a line in the reservation that summarizes the net worth of the reservation., but also provides an itemized breakdown. EI: Sony FX7 $350 , Fujinon Lens $150, total: $500
What problems are you solving with the product? What benefits have you realized?
As the equipment manager and production specialist at my job, I need to oversee our assets and where they go. During this pandemic, many of my coworkers are working remotely which means they don't know the latest on what's going on with the gear inventory - new purchases, reservations, production shoots, but CHEQROOM assists with bringing everyone on board.