Absolutely Terrible Company for Multi-Channel Listings
What do you like best?
I didnt really like anything. Their service and support is absolutely atrocious and the product never worked for several months so we dont know if there even could have been anything good about it.
What do you dislike?
Just about everything they offer is mediocre at best... customer service, IT, developers, problem solving
Recommendations to others considering the product:
Use ANY other company, unless you want to waste thousands of dollars and months of time with no results. Sellbrite, SellerActive, SolidCommerce, ChannelAdvisor... whatever, just dont use ChannelSale.
What problems are you solving with the product? What benefits have you realized?
ChannelSale is the worst software provider you can find. We signed up with them and then MONTHS went by without anything working. That is not an over-exaggeration... not one single order came through correctly. Pricing was off at every field (total, subtotal, tax) and the order statuses were wrong. They dont do any internal testing when there is a problem, so they use your customers as guinea pigs. They also dont offer refunds - even if the customer had nothing to do with the error. If you are looking at other companies, save yourself time and aggravation by choosing one of them. ANY other company.
No benefits.