Centaman

What do you like best?

The ability to track a variety of reservations and book multiple people into tours. Can be used by multiple departments for different tasks.

What do you dislike?

Customer service is not always helpful to fix problems. Mostly since some problems can not be recreated or have no actual reason for happening. Does not connect easily to a calendar function. Also cannot customize field titles to specifically fit the organizations needs.

Recommendations to others considering the product:

Be upfront with all of your needs for the product. Have someone on staff that is knowledgeable about software to help with reporting.

What problems are you solving with the product? What benefits have you realized?

We use it to schedule camp classes, selling behind the scenes tours, tracking inventory in gift shop and concession stand, selling admissions at the gates and running attendance and financial reports. We also track attendance and are able to offer web based registration that can be skinned to match our current website.