Cayzu is a wonderful help desk platform
What do you like best?
Cayzu is a support platform that has extensive helpdesk tools. What I like most is that I can see the requests on different channels, so that I can respond easily. It is also very useful to have the ability to divide between different departments, so that we can prioritize the incidents by area.
What do you dislike?
Sometimes the platform has some drawbacks and fails to load the information that was updated, so try again.
Recommendations to others considering the product:
This software provides a great help desk system for any type of organization. It has met all the expectations of my work group and has a good price. In addition, it is available on different channels. I recommend it.
What problems are you solving with the product? What benefits have you realized?
Cayzu helps me interact with customers to perform the tasks of diagnosis and repair of computer equipment. It allows us to meet all requests on time, which has given us better ratings from customers.
