Best Social Media Monitoring Software

Products Buyer's Guide
7.6
Khoros Marketing
★★★★★

Khoros Marketing

Khoros Marketing (formerly Lithium+Spredfast) is a Social Media Management System that enables companies to monitor, manage and measure social media initiatives.

Great in some areas, not great in others - Agency in Marketing and Advertising

Ease of use
7.3
Support
7.5
Ease of Setup
6.7

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

7.6
Meltwater
★★★★★

Meltwater

Manage and measure a data-driven PR program with hyper-targeted search, pitching, social media and journalist relations features.

Meltwater is a great tool. - Sasha G.

Ease of use
7.5
Support
7.3
Ease of Setup
5.2

Languages supported: German, English, French, Irish, Italian, Japanese, Norwegian, Portuguese, Spanish, Swedish, Chinese (Simplified)

Platforms: Win, Linux

Price: $$$$$

Business Size: 1

9.0
BuzzSumo
★★★★★

BuzzSumo

BuzzSumo shows you the most shared links and key influencers for any topic or website. Ideal for content strategy, outreach and competitive research.

One of the most important tools in my arsenal! - Chirag P.

Ease of use
9.0
Support
8.9
Ease of Setup
8.9

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

9.0
Sendible
★★★★★

Sendible

Sendible is a social media marketing platform for engaging with customers across multiple social media channels at any time.

Quality Program! - Whitney B.

Ease of use
8.7
Support
9.1
Ease of Setup
8.7

Languages supported: Arabic, Czech, German, Greek, English, Persian, Dutch, Polish, Slovak, Spanish, Swedish, Thai, Chinese (Simplified)

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

8.0
Sprinklr Modern Engagement
★★★★★

Sprinklr Modern Engagement

Sprinklr has 19 social media management modules, purpose-built to deliver amazing customer experiences and ensure the voice of the customer is heard and acted upon by every employee.

The definitive modern media monitoring platform - Nazih F.

Ease of use
7.4
Support
7.8
Ease of Setup
0.0
9.8
SCRM Cloud
★★★★★

SCRM Cloud

Professionally managed social media monitoring, analytics & engagement solution scrm cloud is your own custom social media monitoring dashboard, managed by SCRM Cloud.

SCRM Cloud software is easy to use and it provide data that i want. - User in Marketing and Advertising

Ease of use
8.3
Support
0.0
Ease of Setup
0.0

Languages supported: Arabic, Bengali, Catalan, Czech, Danish, German, Greek, English, Persian, Finnish, French, Hebrew, Hindi, Indonesian, Italian, Japanese, Korean, Malayalam, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Tamil, Thai, Turkish, Urdu, Uzbek, Vietnamese, Chinese (Simplified), Fijian

9.0
CrowdControlHQ
★★★★★

CrowdControlHQ

CrowdControlHQ is a leading social media management and compliance platform built for enterprise.

Easy to use, not a hassle. - Parrish M.

Ease of use
9.7
Support
8.0
Ease of Setup
0.0

Languages supported: English

9.0
Agorapulse
★★★★★

Agorapulse

Agorapulse is a Social Media Marketing and CRM suite that helps agencies, business owners and marketers to manage their Facebook page, Twitter and Instagram accounts.

Social Media Made Easier - Kyndall W.

Ease of use
9.0
Support
8.9
Ease of Setup
8.0

Languages supported: English, French, Spanish

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

7.2
Percolate
★★★★★

Percolate

Percolate provides a powerful, intuitive software platform to manage all your marketing in one place.

A solution for management of social media profiles and the content - Ungureanu B.

Ease of use
7.3
Support
6.9
Ease of Setup
6.9

Languages supported: German, English, French, Dutch, Portuguese, Spanish, Chinese (Simplified)

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

8.4
Commun.it
★★★★★

Commun.it

The Leading Twitter Community Manager - Better Manage Your Twitter Relationships. Focus on your influencers and customers. Manage multiple profiles & schedule tweets.

Only works for twitter, even when paying to use for Facebook and LinkedIn - No response from support - User in Information Technology and Services

Ease of use
8.1
Support
8.2
Ease of Setup
0.0

Languages supported: English

8.2
Falcon.io
★★★★★

Falcon.io

Falcon.io enables marketing teams working in HQ, local marketing groups or dealerships, and supporting agencies, to collaborate to ensure a consistent brand presence across the different social media types. The platform incorporates complete functionality for social marketing and yet remains simple to use with an engaging, visualisation-based user experience (UX).

It is helpful for marketers - Lyndsay S.

Ease of use
8.4
Support
7.8
Ease of Setup
8.4

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 0

8.8
Feedly
★★★★★

Feedly

The content you need to accelerate your research, marketing, and sales.

Smart News Intelligence - Mustafa O.

Ease of use
8.9
Support
8.8
Ease of Setup
8.4
9.0
Cyfe
★★★★★

Cyfe

Cyfe is the ultimate business intelligence tool for creating custom dashboards and visualizing all of your business' data in one, powerful platform.

Cyfe offers all-in-one commercial honeycombs - Robin Y.

Ease of use
9.0
Support
8.9
Ease of Setup
9.4

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

6.6
socialmention
★★★★★

socialmention

A social media search and analysis platform that aggregates user generated content from across the universe into a single stream of information.

Why does it even exist? - Timothy J.

Ease of use
Support
Ease of Setup
10.0
Unamo Social Media
★★★★★

Unamo Social Media

Unamo Social Media Monitoring allows you to effectively monitor your brand, manage your reputation, understand public sentiment about a topic, track your competitors, and gain new clients.

A well-distributed tool for the administration of social networks. - Jonathan P.

Ease of use
9.2
Support
0.0
Ease of Setup
0.0

Languages supported: German, English, Polish, Spanish, Turkish

8.8
Reputation
★★★★★

Reputation

Manage business reviews with enterprise reputation management software

Very easy and user friendly site. - Cameron L.

Ease of use
8.9
Support
8.7
Ease of Setup
9.0

Languages supported: German, English, French, Spanish

9.0
Klear
★★★★★

Klear

Klear is a social intelligence platform. They measure the social web and let brands utilize our social monitoring, influencer marketing and competitive research tools to do smarter marketing.

Influencer marketing informed by solid data and insights - Michael B.

Ease of use
9.3
Support
8.8
Ease of Setup
9.0

Languages supported: English

9.6
NapoleonCat.com
★★★★★

NapoleonCat.com

NapoleonCat.com is an analytics, engagement & publishing platform for social media marketing.

Makes social media management and analytics easy - Tushar J.

Ease of use
9.3
Support
9.7
Ease of Setup
9.3

Languages supported: English, Polish

8.4
Keyhole
★★★★★

Keyhole

Mention tracking (social media monitoring, hashtag tracking).

The Best Hashtag Tracking Tool - Fatima M.

Ease of use
8.9
Support
8.1
Ease of Setup
8.7

Languages supported: English

9.6
NewsWhip
★★★★★

NewsWhip

NewsWhip offers social media monitoring and Social Media Analytics solutions.

An Essential Tool for Digital PR Professionals - Christos R.

Ease of use
Support
Ease of Setup
10.0
bc.lab monitor
★★★★★

bc.lab monitor

bc.lab monitor is a monitoring solution designed to provide high quality insight to social conversations and analyses.

bestes Monitoring Tool - Consultant in Market Research

Ease of use
9.7
Support
0.0
Ease of Setup
0.0

Languages supported: Afrikaans, Arabic, Bengali, Bulgarian, Catalan, Czech, Welsh, Danish, German, Greek, English, Estonian, Basque, Persian, Finnish, French, Irish, Gujarati, Hebrew, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Georgian, Central Khmer, Korean, Latin, Latvian, Lithuanian, Malayalam, Marathi, Macedonian, Mongolian, Malay, Nepali, Dutch, Norwegian, Punjabi, Polish, Portuguese, Quechua, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swahili, Swedish, Tamil, Tatar, Telugu, Thai, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Chinese (Simplified), Tibetan, Fijian, Maltese, Maori, Samoan, Tonga (Tonga Islands), Xhosa

9.8
Mentionlytics
★★★★★

Mentionlytics

Mentinolytics is a Web & Social Media Monitoring tool that tracks mentions to any keyword provide on the whole web (News sites, forums, blogs and any other website) and Social Media (Twitter, Facebook, Youtube, Instagram, Pinterest etc).

High Value, Excellent Service - Administrator in Non-Profit Organization Management

Ease of use
9.3
Support
9.9
Ease of Setup
9.4

Languages supported: Bulgarian, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Icelandic, Italian, Latvian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Albanian, Serbian, Swedish, Turkish

9.4
MavSocial
★★★★★

MavSocial

MavSocial makes visual content marketing easier by centrally storing, managing & publishing images & videos to 6 social networks + visual analytics.

Outstanding Service - Truly the Benchmark - Blake H.

Ease of use
8.6
Support
9.7
Ease of Setup
8.0

Languages supported: English, Japanese

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

8.6
Mention
★★★★★

Mention

Mention is a social media marketing suite enabling brands & agencies to drive the conversation: be in the know with Listen, our online monitoring tool, and spread the word with Publish.

Effective tool for monitoring and control of social networks - Anne T.

Ease of use
8.8
Support
8.5
Ease of Setup
8.3

Languages supported: German, English, French, Spanish

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 0

9.4
YouScan
★★★★★

YouScan

YouScan is a smart social media monitoring tool, which helps companies become better by listening to their consumers online. It helps brands connect with their audiences, uncover valuable consumer insights to improve products and services, and even find new sales leads.

Multifunctional monitoring tool - Tatyana D.

Ease of use
9.4
Support
9.4
Ease of Setup
0.0

Languages supported: German, English, French, Kazakh, Portuguese, Russian, Spanish, Ukrainian

9.2
BrandMentions
★★★★★

BrandMentions

Is your way to dig every corner of the internet to find all the relevant mentions about anyone or anything.

Great for research and brand monitoring - User in Public Relations and Communications

Ease of use
9.0
Support
9.2
Ease of Setup
9.4

Languages supported: English

8.6
Planoly
★★★★★

Planoly

Planoly app and web dashboard enable users to manage their posts and content visually before posting it live on Instagram. With the clean design, users are able to drag and drop their photos and videos around to visually see how it will look like on their Instagram profile feed.

Planoly Review - Carissa F.

Ease of use
8.7
Support
8.5
Ease of Setup
8.4
10.0
nTuitive.social
★★★★★

nTuitive.social

nTuitive.social is an advanced scheduling, publishing and listening tool combined with sophisticated analytics and reporting.

The most features I have found in a solution - Taylor M.

Ease of use
Support
Ease of Setup

Languages supported: Greek, English, French, Italian, Malay, Dutch, Polish, Portuguese, Romanian, Russian, Spanish

9.2
Ubermetrics Delta
★★★★★

Ubermetrics Delta

Ubermetrics's social media monitoring technology integrates information analysis across sources and media channels to identify emerging risks, potentials, and trends to help companies optimize their business responses.

Top Monitoring Tool - User in Public Relations and Communications

Ease of use
8.4
Support
9.5
Ease of Setup
6.7
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