Best Conversational Marketing Software in 2024

10.0

★★★★★

ChipBot

ChipBot is a user support bot that lives on your site. It follows your users on every page, provides them with searchable insights, prompts call-to-actions, and gives you actionable data based on each encounter.

ChipBot helps improve browser experience on my website. - Rich L.

Ease of use

Support

Ease of Setup

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8.8

★★★★★

GoSite

gosite is a complete software suite that makes it easy for customers to find, engage, book and pay for your services online.

Great Product & Customer Service! - Keaton Y.

Ease of use

8.7

Support

8.7

Ease of Setup

8.3

Languages supported: English

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9.0

★★★★★

Freshchat

Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages.

Very promising chat support tool - Assad A.

Ease of use

9.2

Support

8.8

Ease of Setup

9.5

Languages supported: Catalan, Czech, Danish, German, English, Estonian, Finnish, French, Hungarian, Indonesian, Italian, Japanese, Central Khmer, Korean, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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9.2

★★★★★

Automat

Automat provides Conversational AI solutions that let brands have two-way chat and voice conversations with consumers, to provide them with the guidance, recommendations and personalized responses they need to move through the sales funnel.

Love the capability! - Administrator in Cosmetics

Ease of use

8.3

Support

9.4

Ease of Setup

0.0

Languages supported: English, French

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8.8

★★★★★

Whisbi

Whisbi is a global provider of a mobile-first conversational commerce platform designed to combine live video, chat, voice and chatbot functionalities to increase sales conversion and boost live engagement.

Whisbi videochat - Christian F.

Ease of use

8.7

Support

8.9

Ease of Setup

9.7

Languages supported: Arabic, Danish, German, Greek, English, French, Hebrew, Italian, Polish, Portuguese, Romanian, Spanish

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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8.0

★★★★★

Zoovu

Zoovu is jam-packed with features and includes everything you need to build and manage interactive digital assistants.

Rubish, greedy to take money and nothing else - Administrator in Computer & Network Security

Ease of use

8.5

Support

7.8

Ease of Setup

7.7

Languages supported: Afrikaans, Amharic, Arabic, Assamese, Azerbaijani, Bosnian, Bulgarian, Catalan, Czech, Welsh, Danish, German, Greek, English, Estonian, Finnish, French, Irish, Haitian, Hebrew, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Latvian, Lithuanian, Malayalam, Nepali, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional), Maltese

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8.8

★★★★★

Intercom

Intercom allows you to communicate personally with every single customer.

Product is solid. Support and Customer Service are severely lacking. - Geoff M.

Ease of use

8.8

Support

8.8

Ease of Setup

0.0

Languages supported: Arabic, Bulgarian, Catalan, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Hebrew, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Lithuanian, Mongolian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Serbian, Swedish, Turkish, Vietnamese, Chinese (Simplified)

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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9.4

★★★★★

ShopPop

ShopPop makes Messenger a powerful marketing channel for your business by starting and automating conversations at scale. When you connect ShopPop to your business, you will grow your audience, handle all conversations in one inbox and re-engage them to get more sales and generate better leads.

Excellent and useful platform - Martin D.

Ease of use

9.7

Support

9.3

Ease of Setup

0.0

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9.8

★★★★★

Insent.ai

Insent is a human first B2B Conversational Marketing platform that enables marketers to deliver red carpet experience to high-value/ABM prospects. Insent identifies the prospects before they sign up on the contact form and depending upon their engagement, alerts the sales team for proactive outreach. Insent bot assists the sales teams in lead acceleration thereby increasing the lead capture by 2 to 3.5X.

The last chatbot you'll ever need - Lisa B.

Ease of use

10.0

Support

8.8

Ease of Setup

0.0

Languages supported: English

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9.8

★★★★★

FreshLime

FreshLime brings together your customer, transaction, and marketing data to provide you valuable insights into each of your customers.

Great for small businesses! - Elizabeth M.

Ease of use

9.2

Support

9.8

Ease of Setup

0.0

Languages supported: English

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9.6

★★★★★

Joonbot

Joonbot is a no-code and easy-to-use chatbot builder.With Joonbot, you can guide, collect and push information to your audience in no time.Some use cases:Get more qualified leadsIncrease sales Speed up customer resolutions

Good bot solution, setup in 5 minutes and intuitive & easy to use. - Kendrick P.

Ease of use

9.3

Support

9.7

Ease of Setup

9.0

Languages supported: English, French

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9.6

★★★★★

Birdeye

Birdeye is a SaaS platform that reimagines how customer feedback is used to acquire and retain connected customers by closing the loop between business reputation and customer experience, it captures real-time customer feedback, ratings and sentiment across every channel -- review sites, social media, and surveys.

Georgia Floors Direct new customer of Birdeye - JERRY J.

Ease of use

9.5

Support

9.5

Ease of Setup

8.8

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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9.2

★★★★★

Podium

Podium is an Interaction Management platform that helps businesses collect and manage online reviews, gather feedback and text customers.

Reputation Management with Identity Issues - Marina P.

Ease of use

9.4

Support

9.1

Ease of Setup

9.2

Languages supported: English, French, Portuguese, Spanish

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 0

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9.4

★★★★★

TARS

TARS is a platform that allows users to create chatbots with no programming knowledge needed.

Great company to work with - Mike K.

Ease of use

9.2

Support

9.5

Ease of Setup

9.5

Languages supported: Czech, Danish, German, English, Finnish, French, Hebrew, Hindi, Croatian, Indonesian, Italian, Lithuanian, Marathi, Malay, Dutch, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Thai, Turkish, Chinese (Simplified)

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9.2

★★★★★

ManyChat

ManyChat lets you create a Facebook Messenger bot for marketing, sales and support. It`s easy and free

Review of Manychat by Chatbot Developer - Ritwik J.

Ease of use

9.0

Support

9.3

Ease of Setup

8.8

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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9.8

★★★★★

Qualified

Qualified is a conversational marketing application that will alert your reps instantly when qualified prospects arrive on your website, and make it easier for you to engage with them in real-time through live chat, voice calls, and screen sharing. When you connect Qualified to your website, your sales team will be having more conversations with qualified leads, resulting in higher conversion rates and faster sales cycles.

End-User experience like no other! - Lauren A.

Ease of use

9.6

Support

9.8

Ease of Setup

9.8

Languages supported: English

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9.8

★★★★★

MobileMonkey

MobileMonkey is an OnmiChat messaging platform for connecting businesses with customers via SMS, Instagram, Facebook Messenger, Website Chat & WhatsApp, from a single unified chat inbox or iOS/Android app - used by millions of businesses worldwide for automating marketing, sales and customer service applications via both chatbots and live chat operators.

Scaling local offices with ease - Tristan P.

Ease of use

9.6

Support

9.8

Ease of Setup

9.7

Languages supported: Arabic, Belarusian, Bengali, Czech, Danish, German, Greek, English, Finnish, French, Hebrew, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Thai, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional)

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8.4

★★★★★

Morph.ai

Morph.ai allows businesses to have personalized conversations with their customers. Generate more leads with Morph.ai's chat solutions by increasing Lead Quality & reducing Drop-Offs. Morph.ai provides ready-to-use chatbots for Marketing, Sales & Support departments.

Effortless utilization of WhatsApp Business APIs - Akshat J.

Ease of use

8.5

Support

8.3

Ease of Setup

8.2

Languages supported: Arabic, Czech, Danish, German, English, Estonian, Finnish, French, Hebrew, Hindi, Croatian, Indonesian, Italian, Japanese, Korean, Latin, Malay, Dutch, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian, Urdu, Vietnamese, Chinese (Simplified)

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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9.0

★★★★★

SalesboxAI

SalesboxAI is a next-gen AI powered Sales Automation platform for Sales and Marketing. SalesboxAI brings a powerful human dimension to automation, allowing you to setup an AI persona to converse with each of your marketing leads, engaging and qualifying leads via natural, two-way email conversations.

All in one tool for ABM programs - Peter C.

Ease of use

Support

Ease of Setup

Languages supported: English

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8.0

★★★★★

Layer

Layer is a communications layer toolkit for the Interne, it provides the building blocks for developers to add secure and reliable messaging, voice and video features to any app, sync, message states, push notifications and more - so that developers can focus on innovation and delighting their users.

Great product for integrating messaging - User in Health, Wellness and Fitness

Ease of use

Support

Ease of Setup

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8.0

★★★★★

ROUTEE

ROUTEE is a unified communications software that provides web and API communication as a service solution, so as to expand and simplify communication capabilities between people, applications, corporations, and machines.

Nice marketing automation platform - User in Automotive

Ease of use

Support

Ease of Setup

Languages supported: Greek, English, Italian, Russian, Spanish, Turkish

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 0

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8.0

★★★★★

Leadoo

Leadoo is the fastest-growing Conversational Marketing Platform in the Nordics. We provide a simple toolkit that turns your passive website visitors into qualified leads, in interactive and friendly ways. Doing so we help companies to generate more leads, convert more qualified applicants, and improve customer service with bots and Humans.

Practical, versatile and very functional. - lucas w.

Ease of use

Support

Ease of Setup

Languages supported: German, English, Estonian, Finnish, French, Norwegian, Swedish

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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10.0

★★★★★

Makerobos

AI-Enabled Chatbot Platform For Sales & Marketing

Chatbot Which Catpures Attention - Ishan S.

Ease of use

Support

Ease of Setup

Languages supported: English

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10.0

★★★★★

Botgate AI

Botgate AI is an AI-powered Conversational Marketing, Sales & Messaging Platform that helps businesses to interact more with their potential clients. Our secure cloud-based platform leverages best-in-class AI and machine learning tools to generate the most efficient conversations. We assist businesses to grow faster with Lead Capturing & Qualifying conversation flows. Botgate AI provides continuous interaction with your potential clients by ...

Botgate.ai is a phenomenal tool for conversaitonal marketing - Murat K.

Ease of use

Support

Ease of Setup

Languages supported: English, Turkish

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10.0

★★★★★

bonzo

We are not a CRM, we are Conversation Software.Bonzo helps business owners create conversations at scale and empower their voice through simplicity, automation, AI, and authentic outreach.

Add hours to your clock each day - User in Financial Services

Ease of use

Support

Ease of Setup

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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0.0

★★★★★

JeffreyAI

JeffreyAI is a conversational AI using taught responses to inbound email inquiries and linked to a marketing automation and workflow framework. It assists sales staff responding quickly 24/7 and helps to increase the lead qualification capacity. JeffreyAI allow the sales person or anyone engaging with a customer getting more time to do what matters. The user will get a dashboard overview of the performance and option to download engagement ...

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Ease of use

Support

Ease of Setup

Languages supported: English

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0.0

★★★★★

Watermelon

With Watermelon companies can create their own chatbot without the need to code. Within our online platform, you manage all your customer conversations from both your chatbot and live chat. You can connect Watermelon with your favorite channels like; your website, WhatsApp, Facebook Messenger, Twitter, Slack and Telegram. This way businesses can expand their opening times and save a lot of money at the same time.

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Ease of use

Support

Ease of Setup

Languages supported: English, Dutch

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