Best Complaint Management Software in 2024

8.0

★★★★★

RingCentral Engage

SocialCRM

Ring Central -- Basic Use Only - User in Non-Profit Organization Management

Ease of use

8.6

Support

7.8

Ease of Setup

8.9

Languages supported: German, English, French, Dutch, Spanish

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8.4

★★★★★

Zendesk Support Suite

Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

My review about experiences using zendesk support suite at my company betabrand - Frank C.

Ease of use

8.6

Support

8.3

Ease of Setup

8.3

Languages supported: Arabic, Catalan, Czech, Danish, German, Greek, English, Estonian, Persian, Finnish, French, Irish, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Icelandic, Italian, Japanese, Georgian, Korean, Latvian, Lithuanian, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)

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8.4

★★★★★

i-Sight Case Management

i-Sight offers specialized investigative case management solutions for HR, ethics and compliance, loss prevention, security, and program fraud.

Overall we have had great success with the i-Sight product - Steve S.

Ease of use

8.6

Support

8.2

Ease of Setup

8.6

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7.0

★★★★★

Complaints Pro

Complaints Pro is a cloud software that helps you handle every customer complaint timely and efficiently, then it aggregates customer insights empowering you to improve your products and processes.

Keeps us within regulations - James H.

Ease of use

Support

Ease of Setup

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10.0

★★★★★

Quantivate Complaint Management

Manage and automate the entire complaint lifecycle. Quantivate Complaint Management Software is a simple and effective SaaS solution that automates the process of Complaint Management.

Amazingly awesome - G2 User in Outsourcing/Offshoring

Ease of use

Support

Ease of Setup

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0.0

★★★★★

MasterControl Customer Complaints

Customer complaints management software helps regulated companies reduce complaint resolution time. Customer complaints alert the FDA and other global regulatory agencies to potentially life threatening product nonconformances. These nonconformances can be better managed by implementing an automated customer Complaint Management software solution.

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Ease of use

Support

Ease of Setup

Languages supported: English

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