Best Chatbots Software in 2024 — B2B Software Guide

8.4

★★★★★

Zendesk Support Suite

Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

My review about experiences using zendesk support suite at my company betabrand - Frank C.

Ease of use

8.6

Support

8.3

Ease of Setup

8.3

Languages supported: Arabic, Catalan, Czech, Danish, German, Greek, English, Estonian, Persian, Finnish, French, Irish, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Icelandic, Italian, Japanese, Georgian, Korean, Latvian, Lithuanian, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)

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9.6

★★★★★

Outgrow

Outgrow is an interactive content marketing platform that allows you to better acquire, qualify and activate leads by making it easy to build personalized quizzes, calculators, assessments, recommendations, polls & chatbots. No developers or designers required!

Easy to use and provide quizzes and surveys for clients. - Michael B.

Ease of use

9.4

Support

9.6

Ease of Setup

9.6

Languages supported: Arabic, Welsh, Danish, German, Greek, English, Persian, Finnish, French, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Georgian, Korean, Latvian, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Turkish, Urdu, Vietnamese, Chinese (Simplified), Chinese (Traditional)

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8.8

★★★★★

Zoho SalesIQ

Live chat and website visitor tracking software to increase sales and improve customer service. See and have live conversations with your website visitors. Increase sales conversions by accessing an insightful list of visitors, prioritized on their lead score.

Great efficient customisable chat platform - Manoj M.

Ease of use

8.8

Support

8.9

Ease of Setup

8.6

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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9.0

★★★★★

Ocelot

The Ocelot Chatbot and video platform puts smart, tireless chatbots and a comprehensive video library at the fingertips of your students and administrative teams.

Ocelot -Assisting with Student Success! - Kristin M.

Ease of use

Support

Ease of Setup

Languages supported: Arabic, English, Spanish, Chinese (Simplified)

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9.0

★★★★★

HappierHr

We improve business processes & build innovative solutions that delivers transformation.

A great need for todays' HR ? - HappierHR - User in Mechanical or Industrial Engineering

Ease of use

Support

Ease of Setup

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8.0

★★★★★

SkyChat

Get started with Skychat (https://www.skychat.ai/s, a Chatbot designed especially for airports for helping travellers with their journeys.

Sky hat Rev - G2 User in Marketing and Advertising

Ease of use

Support

Ease of Setup

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10.0

★★★★★

Alfred AI

Alfred is a cognitive assistant based on Artificial Intelligence specialized in Customer Experience that learns with every interaction.

Alfred serving Chat / FB MSN for financial Services - MarГa Laura G.

Ease of use

Support

Ease of Setup

Languages supported: English, Portuguese, Spanish

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10.0

★★★★★

ChipBot

ChipBot is a user support bot that lives on your site. It follows your users on every page, provides them with searchable insights, prompts call-to-actions, and gives you actionable data based on each encounter.

ChipBot helps improve browser experience on my website. - Rich L.

Ease of use

Support

Ease of Setup

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10.0

★★★★★

SmartAction

SmartAction is transforming customer self-service with artificial intelligence. We work with businesses to create an environment where intelligent virtual agents are handling complex customer requests in every medium – voice, SMS text, chat, and social media. With state-of-the-art technology and industry-leading expertise, our goal is to fundamentally improve the way customers communicate with the brands they love.

Virtual Assistant for Voice Channel was easy to customize and deploy! - Aarde C.

Ease of use

Support

Ease of Setup

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9.0

★★★★★

Freshchat

Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages.

Very promising chat support tool - Assad A.

Ease of use

9.2

Support

8.8

Ease of Setup

9.5

Languages supported: Catalan, Czech, Danish, German, English, Estonian, Finnish, French, Hungarian, Indonesian, Italian, Japanese, Central Khmer, Korean, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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9.2

★★★★★

Automat

Automat provides Conversational AI solutions that let brands have two-way chat and voice conversations with consumers, to provide them with the guidance, recommendations and personalized responses they need to move through the sales funnel.

Love the capability! - Administrator in Cosmetics

Ease of use

8.3

Support

9.4

Ease of Setup

0.0

Languages supported: English, French

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8.8

★★★★★

Whisbi

Whisbi is a global provider of a mobile-first conversational commerce platform designed to combine live video, chat, voice and chatbot functionalities to increase sales conversion and boost live engagement.

Whisbi videochat - Christian F.

Ease of use

8.7

Support

8.9

Ease of Setup

9.7

Languages supported: Arabic, Danish, German, Greek, English, French, Hebrew, Italian, Polish, Portuguese, Romanian, Spanish

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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8.8

★★★★★

Intercom

Intercom allows you to communicate personally with every single customer.

Product is solid. Support and Customer Service are severely lacking. - Geoff M.

Ease of use

8.8

Support

8.8

Ease of Setup

0.0

Languages supported: Arabic, Bulgarian, Catalan, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Hebrew, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Lithuanian, Mongolian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Serbian, Swedish, Turkish, Vietnamese, Chinese (Simplified)

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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9.4

★★★★★

WATI

Multi-Agent Chat Communication Tool with No Code Chatbot Builder for WhatsApp. It is powered by WhatsApp Official Business APIs and includes flexible features such as shared inbox, contact management, broadcast management, and more.

Super Simple yet Efficient tool for WhatsApp Engagement - Rahul S.

Ease of use

8.5

Support

9.7

Ease of Setup

8.2

Languages supported: English, Spanish, Chinese (Traditional)

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9.2

★★★★★

ChatBot

ChatBot is a bot framework for AI chat bot, designed to allow users to create a chatbot for any web service: LiveChat, Facebook Messenger, Slack, Kik, etc.

Respuestas automГЎticas. - User in Information Technology and Services

Ease of use

9.3

Support

9.0

Ease of Setup

0.0

Languages supported: Bulgarian, Czech, Danish, English, Estonian, Finnish, French, Italian, Dutch, Polish, Portuguese, Spanish, Swedish, Ukrainian

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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9.4

★★★★★

ShopPop

ShopPop makes Messenger a powerful marketing channel for your business by starting and automating conversations at scale. When you connect ShopPop to your business, you will grow your audience, handle all conversations in one inbox and re-engage them to get more sales and generate better leads.

Excellent and useful platform - Martin D.

Ease of use

9.7

Support

9.3

Ease of Setup

0.0

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9.8

★★★★★

FreshLime

FreshLime brings together your customer, transaction, and marketing data to provide you valuable insights into each of your customers.

Great for small businesses! - Elizabeth M.

Ease of use

9.2

Support

9.8

Ease of Setup

0.0

Languages supported: English

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9.4

★★★★★

Landbot

Turn a Landing Page into a Conversational Experience. Add a conversation to your website.

The most versatile chatbot when not working solely with Messenger - Martin S.

Ease of use

9.5

Support

9.3

Ease of Setup

0.0

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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9.6

★★★★★

Birdeye

Birdeye is a SaaS platform that reimagines how customer feedback is used to acquire and retain connected customers by closing the loop between business reputation and customer experience, it captures real-time customer feedback, ratings and sentiment across every channel -- review sites, social media, and surveys.

Georgia Floors Direct new customer of Birdeye - JERRY J.

Ease of use

9.5

Support

9.5

Ease of Setup

8.8

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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9.4

★★★★★

TARS

TARS is a platform that allows users to create chatbots with no programming knowledge needed.

Great company to work with - Mike K.

Ease of use

9.2

Support

9.5

Ease of Setup

9.5

Languages supported: Czech, Danish, German, English, Finnish, French, Hebrew, Hindi, Croatian, Indonesian, Italian, Lithuanian, Marathi, Malay, Dutch, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Thai, Turkish, Chinese (Simplified)

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9.0

★★★★★

Cliengo

Cliengo is a friendly Chatbot designed to automatically convert website visitors into leads.

Automate all your procedures with Cliengo - Joshua J.

Ease of use

9.7

Support

7.3

Ease of Setup

0.0

Languages supported: English, Portuguese, Spanish

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9.8

★★★★★

Qualified

Qualified is a conversational marketing application that will alert your reps instantly when qualified prospects arrive on your website, and make it easier for you to engage with them in real-time through live chat, voice calls, and screen sharing. When you connect Qualified to your website, your sales team will be having more conversations with qualified leads, resulting in higher conversion rates and faster sales cycles.

End-User experience like no other! - Lauren A.

Ease of use

9.6

Support

9.8

Ease of Setup

9.8

Languages supported: English

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9.8

★★★★★

MobileMonkey

MobileMonkey is an OnmiChat messaging platform for connecting businesses with customers via SMS, Instagram, Facebook Messenger, Website Chat & WhatsApp, from a single unified chat inbox or iOS/Android app - used by millions of businesses worldwide for automating marketing, sales and customer service applications via both chatbots and live chat operators.

Scaling local offices with ease - Tristan P.

Ease of use

9.6

Support

9.8

Ease of Setup

9.7

Languages supported: Arabic, Belarusian, Bengali, Czech, Danish, German, Greek, English, Finnish, French, Hebrew, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Thai, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional)

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8.2

★★★★★

AWS Chatbot

Aws chatbot really easy to use with advance AI. - Administrator in Financial Services

Ease of use

9.2

Support

7.5

Ease of Setup

0.0

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7.4

★★★★★

Activechat.ai Visual Chatbot Builder

Helping businesses automate customer support and marketing with smart voice and messenger chatbots

The most deceptive company and founder I ever encounter - not recommended at all - Armand M.

Ease of use

7.6

Support

6.7

Ease of Setup

0.0

Languages supported: Catalan, German, English, French, Italian, Malayalam, Portuguese, Russian, Spanish

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9.0

★★★★★

SmatBot

Generates a steady flow of high-quality leads.

Easy to integrate Chatbot - Administrator in Cosmetics

Ease of use

Support

Ease of Setup

Languages supported: English

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9.0

★★★★★

socialboost

Whether you're expanding your Facebook presence with more pages, or just beginning, the SocialBoost platform is right for you

Ultimate tool for Facebook Real Estate Listing - Benjamin J.

Ease of use

Support

Ease of Setup

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9.0

★★★★★

Acobot

Acobot is an artificial intelligence tool. It works to engage customers, answer questions, and produce sales. Acobot generates leads from your website by asking visitors for their email address or telephone number straightforwardly. More importantly, it helps you achieve conversion rate optimization by nudging visitors to act as you expect with interactive call to actions at the right points. Acobot is fully automated. It does all the job and ...

The application that perfected the web page of our company. - Marty C. T.

Ease of use

Support

Ease of Setup

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 0

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8.0

★★★★★

Leadoo

Leadoo is the fastest-growing Conversational Marketing Platform in the Nordics. We provide a simple toolkit that turns your passive website visitors into qualified leads, in interactive and friendly ways. Doing so we help companies to generate more leads, convert more qualified applicants, and improve customer service with bots and Humans.

Practical, versatile and very functional. - lucas w.

Ease of use

Support

Ease of Setup

Languages supported: German, English, Estonian, Finnish, French, Norwegian, Swedish

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

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7.0

★★★★★

NeuraFlash

NeuraFlash is a Salesforce Consulting Partner deploying intelligent solutions powered by Artificial Intelligence to improve employee productivity & customer experience

Great cutting edge ai software to be used with consultancy - User in Accounting

Ease of use

Support

Ease of Setup

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