Cardknox

What do you like best?

I appreciate the high level of commitment they have to giving us and our mutual clients a good payment processing experience, especially in regards to EMV payments. We have previously used other systems for EMV payments and had terrible experiences, and Cardknox has made our lives as frontline customer support eons easier. Set up for our integration is easy, support is readily available and questions are typically answered quickly.

What do you dislike?

We have had a few miscommunications regarding who gets billed when our company has decided to cover costs for a client, and payment is taken directly from the merchant account. This has confused some of our clients, as they were not expecting costs to be covered in form of reimbursement.

What problems are you solving with the product? What benefits have you realized?

We are a SaaS company, and Cardknox allows us to provide our customers with an easy to use EMV integration for our software.