Effective Commission Software
What do you like best?
The most valuable part about CaptivateIQ is that it touches on all areas that would or should be needed for a commission program. I appreciate the single pane of view, ease of use, the ability to see all commissions and where they were sourced from, the integration with Salesforce, and the commission plan breakdown, and how they're being paid out.
What do you dislike?
As a user, there are very few areas of improvement that I could see needing improvement but one that I can think of would be that user login information is not intuitively stored at the login screen. There are some extra steps needed to utilize SSO, and that can be often difficult, especially when you are managing multiple SaaS services.
What problems are you solving with the product? What benefits have you realized?
Captivate IQ offers the ability to see all commission-related information in one platform. I've had instances at past companies where the commission payouts were being conducted within excel spreadsheets or a proprietary system. CaptivateIQ takes all of the confusion and complicated logistics out of the equation and just shows individual user information regarding their unique compensation plan and how that is affiliated with their payout.
