Game Changing Solution for Inhouse Legal Teams
What do you like best?
Immediate visible benefit, as well as long term value. Strong support.
What do you dislike?
Nothing at all to dislike. Looking forward to added functionality as it is deployed.
Recommendations to others considering the product:
There are a number of competing solutions in the market, and all of them replicate some of the functionality of Brightflag. Some of them also offer additional services, like matter management so be very clear what you are looking for when you review the market. It was the Brightflag AI engine which clinched the decision for us as it provides us with the ability to drill down into very high levels of external legal spend. Also (as usual) look beyond the sales guys to what the implementation and support offerings will be - Brightflag has been amazing in this area: their team has been available, helpful and provided a very high level of close support throughout deployment.
What problems are you solving with the product? What benefits have you realized?
Very high levels of spend with external law firms, but very limited ability to assess value-for-money or efficiency. Even in the early stages of deployment Brightflag is helping us to see whether we are spending, and where we might be able to realise savings.
