Easy to Understand and real time results
What do you like best?
Hard to pick one. Here are my top 4: I like the visual of seeing all the students and easy to use filters. I love the real time responses for emergencies where everyone can click they are safe or not and we see instantaneously. I love the NFC checkpoints as they are easy to set up and inexpensive to distribute. I love that data feeds from Blackbaud ON system - huge efficiency.
What do you dislike?
There are some serious reliability issues with emergency roll calls and overloads of server that are being worked on.
Also - staff and students here are not good at doing updates as they pride themselves in being free spirits so our data is not as good as it should be. That's an Administration problem, not a BW problem.
Also - would like students and staff auto loaded from our ON SIS system. Students are but we fake the staff in as students so we can account for all in an emergency.
What problems are you solving with the product? What benefits have you realized?
Prior to BW, we had a lot of shared google sheets and used email blasts to see where missing students are. Now I can easily mark who is off campus for a term or home for a weekend. No more checking the Athletics checkin, Health checkin, Gone From School, etc.