Blockspring

What do you like best?

The service could be good, but lacks customer service

What do you dislike?

Worst customer service ever, they do not comunicate with you so if you run into any issues at all just don't expect a solution. You will most likely have to change services after a while. Just not a reliable service.

My issue was that payment didn't go through because my card expired. I wasn't notified of the payment failure so service stopped without notification. Once I realized I updated my payment and tried contacting the blockspring team to get charged, no answer. Literally all I want to do is pay them so I can use the service as regular, but no one will answer.

I can't imagine how bad this would be if I actually relied on blockspring to run my business. Trash customer service.

Recommendations to others considering the product:

Find a service that is more reliable. I regret choosing blockspring and now I have to recode and transform part of my platform because of this unreliable service

What problems are you solving with the product? What benefits have you realized?

Honestly I use blocksrping for unique identifiers for uploaded pictures and profile unique ID's. Be careful with this service as if you run into any issues you wont be able to solve them in a timely manner at all. I even contacted the founders (who answered) and then was redirected to a team member that never replied. Impossible to get help. If you use this service have a back up plan for when it fails.