Binary Health Analytics is a managment platform designed to help healthcare organizations manage reputation and online presence, improve patient experience and gain competitive advantage.
Customer Reviews
Angela M.
Advanced user of Binary Health AnalyticsI like how it aggregates most reviews left by customers online and provides insights on negative review trends to help us improve patient referrals and online reputation. There are multiple reports you can run which include pie chars and graph charts to help show online reputation.
More analytics would be great. Would like a comparison from last year's top companies in the same and different industries. I would like for it to use more websites when aggregating data. I would also like for it to show the scores month over month on the graph charts so I don't have to keep pulling up old reports to provide continuous insight up to the current date. I would also like for it to track and measure current and improved levels of patient engagement
Good price and they are able to offer a lot of services relating to online reputation
The problem we are solving within our organization is to improve online reputation but also increase online reputation through a performance management system. The benefits we have realized is that it identifies trends that we are able to build quality improvement projects on.
