Avanan - Simple and Works
What do you like best?
Simplicity to implement and use. Accuracy of results. They are a solution that works like they describe. I have used other products such as Mimecast, and I am happier with Avanan. I believe the key difference is the way they integrate with Office 365. Avanan is more API based and compliments Office 365's security whereas Mimecast is more of a separate solution which you can direct all of your email to them. One of the things I really like about Avanan is that they work for both the internal and external emails. Therefore, email from someone internal goes though Avanan and than back to someone internal.
What do you dislike?
I have no complaints. Avanan was brought in to solve a problem and they worked. They are fair on cost, their solution advertised is what you get. They are easy to implement and support is great at responding within a timely manner. Overall, I have recommended this to my former company as I am pleased with the results. Additionally, anyone reviewing Avanan they will setup a POC and you can start seeing results almost immediately.
Recommendations to others considering the product:
Setup a POC, it is very easy to implement and integrates seamlessly with Office 365. Once your POC starts you will already start seeing results. It is an added feature that Avanan also scans SharePoint, Teams, and OneDrive so if I file is shared it will still get scanned.
What problems are you solving with the product? What benefits have you realized?
We were using Office 365's standard security and unfortunately we where getting multiple phishing and spam emails. After implementing Avanan that has almost eliminated that issue. Additionally, Avanan has also provided us an insight into our Shadow IT. It is much easier to address a problem when you can see what is being used.