Atlassian Data Center

What do you like best?

The accessibility and the amount of use of the application my team uses is highly beneficial for us.

What do you dislike?

All new employees have the hardest time learning how to use It or set It up. The flows are complex and the user must be paying attention while onboarding and first learning. If not, we always have to answer a lot of questions and give a lot of direction that we have not had to do on other applications.

Recommendations to others considering the product:

Make sure you have the time and resources to dedicate setting up your business's portal. It can be a learning curve, but well worth It in the long run.

What problems are you solving with the product? What benefits have you realized?

We are able to connect Jira software and service desk, as well as our Confluence. This makes team management and the project management flow so much easier and more structured in our departments.