What do you like best?
Over the years Asurint has done it's best to become the best in their industry. I have enjoyed the different solutions they have provided us (ATS integration). They have had a listening ear on making different innovations and acting upon them. They have been pretty competitive in their pricing. They also have been a partner over the years versus a CRA and end-user relationship.
What do you dislike?
I have asked for two different offerings from them for many years. One was an auto-adjudication on reports to clear out the reports that meet our clients' criteria and a better format on their MVRs. It wasn't until we found a vendor/CRA that could do that for us that now they can. Their ordering platform is outdated, but 1. we have moved to our ATS so it doesn't have much bearing anymore with our end-users and 2. they report they are coming out with something new here soon.
What problems are you solving with the product? What benefits have you realized?
They have simplified their ordering process by integrating into our ATS. Their current adjudication process for review bg checks seems to better than most I have worked with. We are utilizing them to provide us criminal bg checks, education/employment verifications, and credit (when/where applicable).
