API Fuse

What do you like best?

We work with many brands to automate their systems, and API Fuse allows us to use a single integration platform for all of our internal connection needs. Every client has unique integration challenges, and API Fuse has supported us along this entire journey. Our primary use cases have been Salesforce CRM, Google, Project Tracking, Data Alerts, and decisioning platforms.

The ongoing support has been tremendous as well. The API Fuse service team is there to ensure we're meeting all of our use cases. Our team can't speak profoundly enough about their partnership.

What do you dislike?

We always try to balance creating the integrations ourselves versus sending all of the final requirements to the API Fuse team for completion. We are doing our best to balance our limited internal resources.

What problems are you solving with the product? What benefits have you realized?

API Fuse solves two critical business challenges:

1. Advanced integration capabilities (that work) - By automating a lot of the integration effort our team can focus on more strategic and revenue-driving work.

2. We no longer have to send our clients or partners to an external integration platform (i.e. Zapier). We keep all the work within our platform, where we are in full control and can deliver an incredible customer experience.