Amadeus e-Travel Management

What do you like best?

The functionality within my company to attach to Amadeus gives me great flexibility when connecting to the outside world. With little to no down time and the consistent up time there is little to no issues when booking through Amadeus.

What do you dislike?

The setup and integration of Amadeus is timely. The product and the team that was able to assist us during both implementation and deployment were very knowledgeable however the time to value was delayed due to the complexity of the integrations. In the end we were up, connected and running within 10 days from deployment. The post deployment services were a very welcome addition as well. Not having to "deal with it" on our own the first 60 days was a huge value to us and ensured that there were no lingering issues once everything was complete.

Recommendations to others considering the product:

simple integrations allow for easy work flow once everything is set.

What problems are you solving with the product? What benefits have you realized?

The connectivity issues we were having prior were unbearable. When partnering with Amadeus it allowed us to streamline so much and improve efficiency ten fold.