User-friendly and nice reporting capabilities
What do you like best?
Allbound provides an out-of-the-box solution that doesn't need a lot of design or dev work to look good and function for our partners. It still has the ability to have some customization, but the ease of use for both admins and partners was key for us.
We also use the reporting capabilities to help us track the impact of our agency partner referral funnel and identifying top engaged partners and content.
What do you dislike?
We had some hiccups during the initial implementation between our CRM and Allbound, but we were able to come up with a solution that has been stable. It lacks a process for uploading/processing a large number of leads quickly - leads are registered one at a time.
What problems are you solving with the product? What benefits have you realized?
We use it for our Agency Partner Portal to provide content and resources to our partners as well as using it as a spot where our partners can register referral leads.
It's streamlined our internal process for referrals and made it easier for us to track the impact and pipeline brought through this channel.