Unified and Seemless Enterprise Content Management System
What do you like best?
I very much appreciate the fact that it's considerably cheaper than Microsoft Sharepoint. I also enjoy the ability that you are able to access the cntent outside the web as well as the collaborative web content. The integration across various tools and applications such as Moodle and the platform integrates well with that and while the UI is aethestically unpleasant it is easy to navigate. The cutstom APIs are also helpful which to customize. The auditing feauture is also really helpfu and the plaform is overall able to handle a large number of documents through the system which helps our team a lot especially since it doesn't take up a lot of server capacity.The 24/7 customer service options are helpful althought we haven't had the need to use it.The live on demnad training courses and webinars are tailored to vairiety of users as developers and end users. We haven't expereinced any buges in the software.
What do you dislike?
The interface of the platform is not user-friendly and has archaic features that are difficult to navigate. The platform doesn't have the ability to easily integrate with social networking platforms. Documentation can be challenging because as there are multiple updates to the platform (albeit a very good thing) they often don't come with the updated documentation is a timely manner. The sharper learning curve could make it difficult for those individuals within the organization that are not receptive to change or technologically savy.
What problems are you solving with the product? What benefits have you realized?
Enterprise Content Management that can be stored in the cloud. This has helped our organization become more organized and in line with data and security protocols.
