Alert Logic MDR is the industry’s first SaaS-enabled managed detection and response (MDR) provider. Alert Logic MDR is always on, protecting across an organization, delivering unrivaled security value. Since no level of investment prevents or blocks 100% of attacks, companies need to continuously identify and address breaches, threats, and IT security gaps before they cause real damage. With limited budget and expertise, continuous security monitoring can seem out of reach. Alert Logic meets this challenge with purpose-built technology and a 24/7 team of MDR security experts that protect organizations and empower IT teams to resolve whatever threats may come. Founded in 2002 with over 4,000 customers worldwide, Alert Logic is headquartered in Houston, TX with offices in Austin, London, Cardiff, and Cali, Colombia.
Alert Logic MDR
Customer Reviews
Alert Logic MDR Reviews
Michael G.
Advanced user of Alert Logic MDRWhat do you like best?
Staying on top of what is happening on more than a handful of servers would be nearly impossible without a service just as AL MDR especially when security is paramount. It not only simplifies the task of incident identification and remediation, it is an invaluable tool in creating regular security and vulnerability reports. Threats incidents are organized by severity and server asset with a straightforward interface for drilling down through the various levels to reach remediation details that an ordinary machine log would not provide even if you had the time and energy to dig through the thousands of events that might occur on a busy server daily.
The other factor that cannot be understated is the quality and responsiveness of the AL support team. Responses to product issues and even minor questions are almost always answered quickly within 24 hours. Transitioning to the product was a snap with the assistance of AL's migration team.
What do you dislike?
It can sometimes be a little tricky getting each server to connect reliably with the central AL appliance, but after things are connected, things seem to work well.
What problems are you solving with the product? What benefits have you realized?
As a business serving the health care industry we have stringent security requirements to protect the legal and privacy needs of our clients and the populations served by our clients. AL MDR is a vital part of our infrastructure that enables us to quickly and efficiently identify and plug gaps in our security as well as fulfill the reporting needs demanded by our security overseers/auditors.
