Top-Tier Product That Just Works
What do you like best?
Akamai has an excellent product that we are able to manage with a small but capable devops team. They have improved the availability of self-service APIs that allow us to automate Akamai endpoint management via our fully programmatic devops stack, CI and CD. The Akamai solution is at the premier price point and requires good understanding to make the most of.
What do you dislike?
Akamai has a tendency to charge "on-boarding fees" as a services charge to each time a new product is activated. There appears to be a tilt towards monetising every implementation both from licences and from service fees. We are customers that prefer to self-help and if we are capable of doing that, we shouldn't have to use the compulsory, paid on-boarding services.
Recommendations to others considering the product:
This is a great product for fast-growing and enterprise customers with clear budget availability for the premier DDoS, CDN and Bot-protection vendor. Managing these services from the same configurations on the same web-interface for all our properties allows my devops team to be lean and productive. This minimises end-user latency as opposed to using multiple point solutions from multiple vendors who are likely to be cheaper but leads to a degradation of the customer experience of our end customer
What problems are you solving with the product? What benefits have you realized?
We would have stared using Akamai earlier than in 2015. We had used Cloudfront, Cloudflare, MyraCloud (DDoS), Limelight, Edgecast (for CDN) until we moved to Akamai. Akamai has more PoPs in our region than anyone else and offers all other functionality in the same appliance that the PoPs sit on.
