AddThis

What do you like best?

We used AddThis for years without an issue until we lost years of likes.

What do you dislike?

AddThis have damaged our social proof and our site ranking.

Our website has lost hundreds of likes for our blog posts since September. At first, AddThis staff told our company they would need 4 weeks to resolve the issue. We patiently waited 4 weeks, contacted them again, and they said it was taking longer than usual. Every few weeks we email AddThis support and each time they had the same response. We are working on it. Two weeks ago they responded saying they would reach out to Facebook about their endpoint issue. I have since spoken to other companies having the same issue.

We built those likes over a decade with our hard-earned marketing $ and writing efforts and the AddThis social buttons have cost us dearly.

What problems are you solving with the product? What benefits have you realized?

As above. It was good for social like buttons until we lost them.