Great system for checking eligibility for most payers
What do you like best?
It is very easy to use and shows a lot of information on a patients eligibility status. It is very quick and quite accurate. It helps billing and front office. It helps you understand a patient's co-pay and deductible. I would say it definitely helps you create a more efficient and effective front office environment in order to check patients eligibility even before they had any services rendered.
What do you dislike?
Customer support is where I always hear the biggest complaints but they are trying to work on that. I would say I wish this system was apart of an EHR/PM but it's not the biggest deal. I would say there are more pros than cons. The nice thing about COMPLETE is it is very fast and quite accurate. It helps organizations become more efficient
What problems are you solving with the product? What benefits have you realized?
There are many problems this solves especially if you are doing billing in house. It helps with knowing a patients eligibility before services. This helps with becoming more efficient with operations and allows you to quickly check a patients eligibility within seconds.