Fast, helpful real feedback grounded in authentic consumer behaviour
What do you like best?
There is an undeniable feeling of partnership when dealing with Verbate. Right from the get go, you feel that their team spread across different offices in the world are there to handle any questions and keep everything moving forward. Their platform makes it very easy for respondents to record their daily video tasks and upload them quickly for the agency and clients to access. In championing mobile ethnography, they stand for something quite pivotal within the world of research: What people really do, and not what they remember doing.
What do you dislike?
No real downsides so to speak. Overall, a smooth running platform with good customer service.
What problems are you solving with the product? What benefits have you realized?
understanding how consumers purchase and use new products.