ShadowAide

ShadowAide provides an in-product Net Promoter Score (NPS) survey for SaaS applications to get feedback from users with the goal of improving user experience and engagement, and reduce churn.

Languages supported: English

3.0/10 (Expert Score) ★★★★★
Product is rated as #350 in category Survey Software
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ShadowAide provides NPS surveys to help you provide the best product that you users need, helping you to reduce churn and grow revenue. Our surveys easily integrate into your product providing both in-app surveys as well as emailed surveys, monitoring your users and NPS over each customer’s lifetime.

ShadowAide
ShadowAide

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Customer Reviews

ShadowAide Reviews

Harry B.

Advanced user of ShadowAide
★★★★★
ShadowAide is my best option for surveys.

What do you like best?

It has an incredible interface which is also intuitive and user-friendly for all our survey needs. Its features for survey creation are amazingly smooth and provides a great experience for us. Its functions are really easy to learn. It comes with a novice guide that will lead you to success once you learn it. Its templates for surveys come with the best options for better feedback while you are building surveys. Analytics predictor is also a great feature which will guide you to get the best of this amazing tool.

What do you dislike?

So far I haven't found anything hard or missing on this incredible software. Provides me all the tools for creating surveys and making them profitable for me and my clients as well.

Recommendations to others considering the product:

Be careful of their customer service, sometimes they are very distracted and would give you wrong tips about issues you are dealing with while using the software. Its expensive pricing worth every single penny you spend on this incredible software. Highly recommended tool.

What problems are you solving with the product? What benefits have you realized?

Multiple issues were solved by implementing ShadowAide in our company. Our clients are getting even better results of their surveys and we are getting more clients because of our great feedback as well.

Review source: G2.com

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