20/Twenty

20/Twenty: 20/Twenty is the world's most comprehensive social intelligence platform that helps marketers make better business decisions by collecting, augmenting and integrating social, online and Offline News, with Dow Jones Factiva, on one easy-to-use platform.

Languages supported: Afrikaans, Arabic, Bengali, Bulgarian, Catalan, Czech, Welsh, Danish, German, Greek, English, Estonian, Basque, Persian, Finnish, French, Irish, Gujarati, Hebrew, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Georgian, Central Khmer, Korean, Latin, Latvian, Lithuanian, Malayalam, Marathi, Macedonian, Mongolian, Malay, Nepali, Dutch, Norwegian, Punjabi, Polish, Portuguese, Quechua, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swahili, Swedish, Tamil, Tatar, Telugu, Thai, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Chinese (Simplified), Tibetan, Fijian, Maltese, Maori, Samoan, Tonga (Tonga Islands), Xhosa

8.6/10 (Expert Score) ★★★★★
Product is rated as #79 in category Social Media Analytics Software
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20/Twenty is a social/news intelligence listening and analytics platform that blends powerful listening and analytics with a uniquely designed interface to help marketers easily assimilate and analyse conversations and all mentions about their brand and topics of interest in the online and offline space and help them make better informed content, communication and media decisions.

Trusted and engaged by brands and clients such as Singapore Tourism Board, Coca Cola, Ogilvy, Audi, Qualcomm, Nikon, Resorts World Sentosa and many others, our Team has garnered and built expertise in listening and monitoring for brands across different categories and industries including but not limited to FMCG, Automotive, Electronics, and Entertainment.

The platform’s super visual and user-friendly interface packed with its rich capabilities of pre-emptive alerts, extensive data coverage, collaboration features and intuitive technology allows you to take action in real-time.

20/Twenty
20/Twenty

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Customer Reviews

20/Twenty Reviews

Matthew Z.

Advanced user of 20/Twenty
★★★★★
Best social listening platform for APAC market

What do you like best?

The accuracy and breadth of Asian languages was the key differentiator and the main reason why we went with Circus Social. The self serve UX is very intuitive and we seldom need to ask for assistance

What do you dislike?

I wish they had a customer service team that covered US hours as we're working with a few clients in the region that span across three time zones making it tough at times. Otherwise we're very pleased

Recommendations to others considering the product:

I definitely recommend Circus Social to brands and agencies looking for a reliable, easy to manage listening platform

What problems are you solving with the product? What benefits have you realized?

We are able to understand sentiment before the travel intent data is ingested, this has made a difference in our predictive insights

Review source: G2.com

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