Voxie

What do you like best?

Voxie moves the needle on revenue greater than any marketing service we've ever used. It translates into real dollars that other services only vaguely attempt to provide. As compared to other marketing mediums like email, Voxie's two-way texting allows us to increase deliverability and improve the relationships with have with our customers. The images we are able to share in addition to simple text are consistently applauded by our customers as enticing and engaging. Many times, our customers think it is one of us texting them directly.

What do you dislike?

It can take time to really learn the platform. That said, once you've got it, you've got it.

Recommendations to others considering the product:

It turns what used to be an annoying marketing medium into a relationship-building service for you and your customers.

What problems are you solving with the product? What benefits have you realized?

Revenue generation. Our restaurant group pivoted to e-commerce during the pandemic and Voxie turned the hundreds of thousands of phone numbers in our CRM into our most valuable marketing channel and a lifeline for our business during a challenging time.