Emitto is one stop multi-channel text marketing tool.
What do you like best?
Text marketing tools usually handle SMS only. But Emitto covered our Messenger and webpush campaigns too. This is a huge time saver, and feels more comfortable doing the entire campaign from 1 platform. The UI is simple, and campaigns are straightforward to set up. I especially liked the team workspace. I can get one of my colleagues to help me when I am busy.
What do you dislike?
I wish Whatsapp was available on the list platforms. Viber is there, but our audience is more used to Whatsapp, and we are missing out there. I also wish there was middle tier. They jump rather high after the free plan. A middle tier would cover the needs of a lot of small agencies.
Recommendations to others considering the product:
Emitto has a more than generous free plan. If you don't run large campaigns, it should cover you in most cases. The alternatives I found were either too limited in features or way costlier.
What problems are you solving with the product? What benefits have you realized?
Currently, we are sending text and Facebook messenger messages to our leads who visited our site or page. Webpush campaign is coming up. Being able to run all 3 from the same tool is a great benefit. It is saving us time and hassle of moving around. It is also easy to coordinate with the team, I don't have to do the whole thing alone.
