ScreenMeet Support

Enterprise Remote Support from the cloud for the Customer Service Revolution. ScreenMeet makes it simple to resolve your customers and employees technical issues all from within the context of your existing CRM, CSM or ITSM platform. All data is written back to the ticket automatically for auditing, analytics and reporting.

ScreenMeet is used in the Call Center and in the IT Help Desk. ScreenMeet has feature parity with the existing incumbent solutions and provides additional value by being deeply integrated into the CRM/CSM/ITSM platform workflow.

ScreenMeet Support

Free Trial

Show more categories

User in Online Media

Advanced user of ScreenMeet Support

★★★★★

ScreenMeet experience

What do you like best?

How easy it is to use it when you are connecting with clients

What do you dislike?

How sometimes it won't show the screenMeet to log with Salesforce and it takes a few hours to bring it up to log it.

Recommendations to others considering the product:

To keep using it and don't be afraid to be curious when trying it out.

What problems are you solving with the product? What benefits have you realized?

Just the communication between ScreenMeet and SalesForce. It's just nice to take control of a clients screen to show them how to navigate places.

Review source: G2.com