Anywhere365 Universal Contact Center Connector for Skype for Business and Lync

Anywhere365 is the largest Contact Center and Dialogue Management platform native to Skype for Business and Lync. With over 400 global customers in 35 countries, including 26 members of the Fortune Global 500, Anywhere365 provides mission critical contact centre, Reception Attendant and dialogue management capabilities for companies across all market sectors.

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8.0/10 (Expert Score) ★★★★★
Product is rated as #96 in category ServiceNow Marketplace Apps
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Anywhere365 is the largest Contact Center and Dialogue Management platform native to Skype for Business and Lync. With over 400 global customers in 35 countries, including 26 members of the Fortune Global 500, Anywhere365 provides mission critical contact centre, Reception Attendant and dialogue management capabilities for companies across all market sectors.

Anywhere365 Universal Contact Center Connector for Skype for Business and Lync
Anywhere365 Universal Contact Center Connector for Skype for Business and Lync

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Customer Reviews

Anywhere365 Universal Contact Center Connector for Skype for Business and Lync Reviews

Anukasha S.

Advanced user of Anywhere365 Universal Contact Center Connector for Skype for Business and Lync
★★★★★
Leading communication center and platform for conversation control

What do you like best?

No extra device application configuration is required, we could easily integrate our skype. Includes on the tab Phone Call authorization in-pane call control network. Providing absolute smooth customer experience with the operator and manager.

What do you dislike?

we would like to see add improvement In the team's client , also seamlessly accessible single-click. ServiceNow logs, which are important for a specific conversation

Recommendations to others considering the product:

I could highly recommend to any organization

What problems are you solving with the product? What benefits have you realized?

The ServiceNow connector helps users of Skype for Business and Anywhere365 to enhance conversations through context.

Review source: G2.com

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