Leading communication center and platform for conversation control
What do you like best?
No extra device application configuration is required, we could easily integrate our skype. Includes on the tab Phone Call authorization in-pane call control network. Providing absolute smooth customer experience with the operator and manager.
What do you dislike?
we would like to see add improvement In the team's client , also seamlessly accessible single-click. ServiceNow logs, which are important for a specific conversation
Recommendations to others considering the product:
I could highly recommend to any organization
What problems are you solving with the product? What benefits have you realized?
The ServiceNow connector helps users of Skype for Business and Anywhere365 to enhance conversations through context.