Enable your Service Portal users to quickly give you feedback with this Feedback Widget. The widget is highly customizeable and will automatically adapt to your Service Portal theme.
The Widget saves all input to a table from where detailed reporting can be done using standard ServiceNow reporting or Performance Analytics (not required).
It is possible to embed the widget in a Service Portal theme to include it on all pages or to include it on specific pages only. Multiple Service Portals are supported and the widget automatically captures the Service Portal, user and URL from where the feedback is submitted.
An optional “Help” button is available to quickly guide your users to a “Get help” page of your choosing.
Attachments are supported.
Automize Service Portal Feedback
