A complete tool for user awareness training
What do you like best?
The platform is easy to use and it provided complete solution from testing to follow-up trainings. You can use each module individually or link them together as a program.
The ability to integrate to AD allows easy grouping to user by department, location, functions, or any custom data field. Contents gets regular updates, you will always find new template and training modules. You can run test daily, weekly, monthly to the whole enterprise or to selected group. And you can create targeted training for user who failed or a training for everyone.
Their support and account manager always available for help with the solution or if you need new ideas for the campaign.
What do you dislike?
There really nothing to dislike about the solution. Many other solutions doesn't cover the wide ranges of the campaign capabilities. I would say an area of improvement is reporting capability, the data is there but a more robust reporting dashboard maybe helpful. Currently I have to download the data into csv and using spreadsheet and presentation slides to complete the report for the management teams.
Recommendations to others considering the product:
Understand what your needs are as a whole program and the contents available.
What problems are you solving with the product? What benefits have you realized?
Regular security awareness training, with history and record to follow-up. And a training module to pair up with the campaigns.
Most of the solution would only provide campaigns or training, Knowbe4 has all. In additional it can be set for user grouping which very helpful when sending out targeted campaigns with matching contents for users role and function.
