Celonis

Celonis is an intelligent big data technology that analyzes and visualizes every process in any company. It is designed to reveal weaknesses and make processes more transparent, faster, and more cost-effective.

Languages supported: German, English

9.0/10 (Expert Score) ★★★★★
Product is rated as #11 in category Process Mining Software
Ease of use
8.9
Support
8.8
Ease of Setup
0.0

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Celonis believes that every company can unlock its full execution capacity. Powered by its market-leading process mining core, the Celonis Execution Management System provides a set of instruments and applications, with a developer studio and platform capabilities for business executives and users. The Celonis EMS offerings help companies manage every facet of execution management from analytics, to strategy and planning, management, actions and automations. Celonis has thousands of customers including ABB, AstraZeneca, Bosch, Coca-Cola, Citibank, Dell, GSK, John Deere, L’OrГ©al, Siemens, Uber, Vodafone and Whirlpool. Celonis is headquartered in Munich, Germany and New York City, USA and has 15 offices worldwide.

Celonis
Celonis

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Customer Reviews

Celonis Reviews

Jens S.

Advanced user of Celonis
★★★★★
Celonis is the king's way for process mining and improvement

What do you like best?

It is not only the tool itself that convinces but also the people behind it.

- Online training with different tailored tracks

- Intuitive handling of the tool

- Quick customization of views, dashboards, KPIs without extensive programming knowledge

- A level of transparency that you will never get like this

- Building a community with experience sharing between companies and other enthusiasts

- Excellent support (fast, professional)

- Constantly something new is added (app, function)

- Customer satisfaction as the primary goal

- Analysis options with different jumps and on the fly filtering options e.g., by specific activities, customer, sales, period

What do you dislike?

Nothing of great importance - navigation on the homepage is in some places difficult to get used to

More freedom in visualization presentation

More administrative overviews, e.g., increasing data consumption based on timeline

Recommendations to others considering the product:

During implementation, all persons involved must commit to this and take time.

Each person must complete their training.

Commitment from the top is essential so that everyone is pulling in the same direction.

What problems are you solving with the product? What benefits have you realized?

Transparency and process discovery for historically grown O2C process

Increase automation rate, uncovering supposed automation

Decrease rework rate

Shared, cross-departmental and cross-regional view of the process

Review source: G2.com

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