What do you like best?
Instanda's strengths is it's adaptability to build, develop and make changes to the software very quickly. It's user friendly approach to the software means that no matter whether you are an IT technical expert or not, you can take a hands on approach and carry out, test and release minor changes yourself without the need of a specialist. I have benefited from this greatly, and have made many changes to the system myself. The time and money I have saved as a result of this has been a blessing. Being a cloud based system too means its great to access this at anytime, anywhere.
What do you dislike?
sometimes development work will need to be carried out by a specialist because it is too technically difficult to do myself and so this will cause a delay if they have other jobs to do but at the same time this is understandable and unavoidable.
What problems are you solving with the product? What benefits have you realized?
Instanda acts as a front-end online sales and policy fulfilment for the customer and a backend reporting system for us, allowing us to track quotes and sales, in turn allowing us to increase conversion rates and make important decisions for our company.