Convenient and easy to use
What do you like best?
The search function is practical and saves a lot of time instead of searching through documents. It is quite accurate as well. The annotation and redaction function is also helpful to leave notes that are easy to later review through the annotation bar on the right. You can choose to print documents with those annotations and/or redactions, which is convenient and saves time. The functional capabilities were well thought out. The text function is also useful, allowing you to copy text from the document.
What do you dislike?
Sometimes the searches are not accurate if the document is not clearly printed to Primafact. It can be time consuming to name and organize the documents. Some mistakes cannot be undone which can be problematic. The text function could be improved to be more accurate.
What problems are you solving with the product? What benefits have you realized?
Convenient and easy to use even for people who are not technical. Easy to move, merge, copy and brief documents. Helps our office go paperless.