Applied CSR24 is the industry’s first online customer self-service software that connects your customers to information in your management system, so you can service your customers when and how they want.
Customer Reviews
Administrator in Insurance
Advanced user of Applied CSR24allows clients to access docs they need immediately and efficiently
a little bit of a learning curve for the client
Really go through the training and set up courses. That is the key to success with this CRM. The system is only as good as the info put in.
more time for CSR to call and proactively service customers because they don't need to submit certs or other docs to the insured. The insured gas access to it via the web app and our csrs can focus on solving other problems
