Hoteliers around the world use ReviewPro’s Online reputation management solution to gather and analyze guest feedback from over 175 sources in 45 languages. All the feedback is presented to you in an easy to read dashboard. Use the ReviewPro Global Review Index™, the industry-standard online reputation score, which allows you to benchmark an individual hotel, group or brand across the board.
The Semantic Analysis will let you track your strengths and weaknesses across 500 hospitality-specific concepts, help you understand the real-time sentiment and increase guest satisfaction over time. Compare and track your performance against that of your competitors to gain a competitive edge.
In addition to an online reputation management tool and guest satisfaction surveys, ReviewPro also has other products like auto case management and a messaging platform with a chatbot that deliver guest experience automation to hotel brands and independents alike.
