Revetize

What do you like best?

Personal Service. I emailed with a general question about our account, and expected an auto-generated "check out FAQs" reply. Instead a LIVE person CALLED me to talk through my question. Jordan was quick to listen and assist! This is top-notch service.

What do you dislike?

...Maybe I would like the option to customize SMS messages per customer from the send screen, in addition to the current overall custom message? That might actually already be an option.. But it isn't something we have needed so far, so I haven't checked. Overall, I haven't seen anything I actually dislike and we have been using it for a long time now.

What problems are you solving with the product? What benefits have you realized?

We use Revetize mainly to ask for feedback and reviews. It is SO easy! Our staff had a hard time remembering to ask for reviews in person and this has taken that "to-do" off of their plate. It means a lot that we can ask for feedback, allowing the chance to fix any problems that arise before that customer takes their problem to Google or Facebook.