Waitwhile is a smart waitlist and scheduling platform that helps 10000+ organizations bust their lines and create awesome wait experiences. Waitwhile solves all aspects of queuing – from letting guests check in online, showing wait times and keeping everyone informed via SMS and email. Plus, a powerful API to integrate with. Forever free to use for 100 guests per month.
Customer Reviews
Administrator in Events Services
Advanced user of WaitwhileWaitwhile was a very easy to use, off the rack, line management/booking software solution. The updates working across the network were instantaneous and the user interface was intuitive and easy for both the consumers and management. We trained our staff on the program in less than an hour. While the software was not exactly built for our exact application, the customer service team did a great job at addressing the our customization requests that were possible as well as additional questions, without just sending us to a link in a manual.
Waitwhile lacked some of the customization features that I was looking for, in particular the ability to easily change fonts, scale logo (and/or have multiple) and ease of exportation of the customer data collected.
Waitwhile is a great tool for booking and line management. It is easy to use for customers and administrators. It has many useful features and analytics geared for it's typical user. In using it for an event, the data collection and wait estimating were not quite as robust/geared for our particular use case, but overall we were still quite happy with much of the functionality, especially considering the price reflects it's off the shelf model. Still, in contacting customer support and asking for help tooling it to do a few custom things for us, they were super helpful and exceeded my expectations.
Waitwhile was a great way of managing a line and communicating with guests at an activation at the latest Comic-Con International. We had about twice as many people signing up than we were able to accommodate, but this made for an easy way to allow people to continue enjoying the rest of the convention and receive a text if/when we were ready to have them join our much shorter physical line. It also allowed people to respond and cancel if they became busy with something else. Customization options and the exporting of information/data collection still needs further development to bring it to the next level, but for the price range, you can't beat it!
