CareVoyant

CareVoyant for Home Care is a comprehensive solution for agencies providing private duty nursing home care (skilled, non-medical, adult or pediatric), home health, and therapy services for medicaid, private insurance, private pay and medicare patients.

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

8.2/10 (Expert Score) ★★★★★
Product is rated as #21 in category Assisted Living Software
Ease of use
7.7
Support
8.2
Ease of Setup
7.1

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CareVoyant for Home Care is an integrated, cloud-based software platform specifically designed for Home Health Care Agencies offering multiple services – Private Duty Nursing, Non-Medical, Personal Care, and Home Health – under ONE Patient and ONE Employee making it a Single System of Record.

CareVoyant functions – Intake, Scheduling, Clinical, Financial, Secure Messages, Alerts, Reports and Dashboards – eliminate duplicate data entry, streamline workflow, meet comprehensive regulatory requirements, improve quality of care, optimize reimbursement, and bring operational efficiency to your agency.

CareVoyant Scheduling is an integrated and easy tool for Home Health Care Agencies. It makes managing complex and ever-changing scheduling requirements simple and efficient.
Scheduling is integrated with authorization and clinical, ensuring compliance. Shift Offer, Shift Differential, Split Shift and Overtime make scheduling intuitive.

CareVoyant integrated clinical functions will allow agencies to create the Plan of Care and OASIS from the data collected at the Point of Care (POC). Care Plan links to follow up visits ensuring compliance. Electronic MED Administration (eMAR) and Electronic Treatment Administration (eTAR) will meet the compliance requirements for Private Duty Nursing.

The 21st Century Cures Act requires Home Care Agencies providing Personal Care Services to implement an EVV system to electronically verify location, date, time and services provided. CareVoyant CV Mobile is a powerful, simple, easy to use and integrated platform to meet disparate EVV requirements for multiple states.

CareVoyant handles complex billing requirements for Medicare, Medicaid, Insurance and Private Pay.

CareVoyant reports and dashboards put real-time information at your fingertips to effectively manage your organization. Option to customize and schedule reports will proactively get the information to your inbox. Agencies can modify clinical forms while creating custom alerts and reports.

Family Portal and Employee Portal provide care coordination. Open architecture provides scalability and flexibility.

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Customer Reviews

CareVoyant Reviews

Lisa H.

Advanced user of CareVoyant
★★★★★
They company is very friendly and easy to work with.

What do you like best?

I work in the finance department with my company and we use this program to help produce claims. Over the last year, we have moved most of our note filing to be done on CareVoyant and this is very helpful to have everything is the same program. I also like the fact, that if a function/program is not working well for us, we can contact CareVoyant and they are able to help figure out the solation and tweak that program.

What do you dislike?

Our company has recently updated our CareVoyant and I am now having to adapt to new windows. Also with the functions that we use, in order to look up a note, you have to look through multiple pop-up screens and they don't stay up at the same time. The pop-up screens are very large, so it is hard to see everything that I am working on. We use the Inquire screen a lot and with the most recent update, it is not very user friendly. There is a lot of information in there, that I don't need to see. Making it hard to focus on the important figures that I am looking for.

What problems are you solving with the product? What benefits have you realized?

My department produces the charges for each claim and prints the claims off to be mailed out. We also have to gather the therapy notes and oversee if the therapy has notes attached to all of their scheduled appointments. Our company just recently started to use the scheduling function for our therapist and this has become very helpful for the billing department. I can look to see if a patient is still coming or if they have been discharge. Before we were using a totally different system for the therapist to enter notes and we have to manual input all of the charges. By having everything on the same program, the charges are generate themselves and we just double check them.

Review source: G2.com

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