Paytronix

What do you like best?

Well-rounded solution that allows consolidation of all card-based programs (comp, gift, loyalty) into one platform. Paytronix also provides great educational content for users and is constantly updating their content.

What do you dislike?

We had a bit of difficulty implementing this program - specifically migrating old data and installing into our POS. While this has a lot to do with the level of difficulty associated with the POS, it would have been a easier transition if Paytronix would have had support staff with a more intimate knowledge of our POS.

Recommendations to others considering the product:

Implementation of this solution will run much more smoothly if you company has a dedicated POS tech who is able to devote time to implementation

What problems are you solving with the product? What benefits have you realized?

The ability to communicate with and market to our loyalty guests is much more sophisticated than the program we were using previously. We're able to track, measure and report loyalty activity at a much higher level which offers us important insight into our guests.